Privacy Policy



AgFest respects your privacy and is committed to protecting the personal information you provide when purchasing tickets, contacting us, or attending AgFest West Coast 2026.



By purchasing a ticket or providing your details to AgFest, you agree to this privacy policy.



Personal Information We Collect

We may collect personal information such as your name, email address, phone number, billing details, ticket purchase details, and any other information you provide when purchasing tickets, making an enquiry, entering a promotion, or communicating with AgFest.



Ticketing and payment information may also be collected and processed by our official ticketing provider.



How We Use Your Information

We collect and use personal information for purposes connected to AgFest West Coast 2026, including:



Processing ticket purchases and event entry

Sending ticket confirmations, event updates, and important event information

Responding to enquiries

Managing attendance, safety, and event operations

Communicating changes to the event if required

Improving the event experience

Marketing and promotional communications, where permitted



Sharing Your Information

We may share personal information with trusted third parties where reasonably required to deliver the event, including our official ticketing provider, payment processors, event contractors, security providers, emergency services, marketing platforms, and professional advisers.



We will not sell your personal information.



We will only disclose personal information where it is required for the purpose it was collected, directly related event purposes, where you have authorised it, or where required or permitted by law. The Privacy Commissioner notes that organisations should generally disclose personal information only for the purpose it was collected, unless another permitted reason applies.



Ticketing Provider

Tickets for AgFest West Coast 2026 may be sold through an external ticketing provider. When you purchase tickets through this provider, their own privacy policy and terms may also apply.



Email and Marketing Communications

AgFest may use your contact details to send event-related information, updates, and promotional communications. You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us directly.



Important event-related communications, such as ticket confirmations, event updates, safety information, cancellation notices, or postponement information, may still be sent where necessary.



Photography and Filming

Photography and filming may take place during AgFest West Coast 2026 for promotional, media, and marketing purposes. By attending the event, you acknowledge that you may appear in photography or video footage captured at the event.



Storage and Security

We will take reasonable steps to keep your personal information secure and protect it from loss, unauthorised access, misuse, or disclosure. The Privacy Act controls how organisations collect, use, share, store, and give access to personal information.



Accessing or Correcting Your Information

You have the right to request access to the personal information we hold about you and to ask for it to be corrected if it is wrong. The Privacy Commissioner says organisations must generally provide access to personal information they hold about someone if that person asks to see it.



Privacy Breaches

If a privacy breach occurs that is likely to cause serious harm, AgFest will take appropriate steps in line with its obligations under the Privacy Act 2020.



Contact

For questions about this privacy policy or to request access to your personal information, please contact the AgFest event organiser westcoastagfest@gmail.com